Florida Business Litigation & Insurance Coverage Law Blog

Monday, May 12, 2014

Citibank and Citicards Keep Calling Me - Stop Collection Calls

Stop Collection Calls from Citibank and Others

Calls from debt collectors or creditors such as Citibank and Citicards can be annoying.  What most people don't know is that the calls can also be illegal.  We can help stop the collection calls from your creditors, including Citibank and Citicards and we also may be able to reduce your debt or even get you money for the calls!  Under certain laws, you may be entitled to up to $500 per call. You have rights that prevent debt collectors from calling you and, yes, you can sue debt collectors to enforce those rights. 

How is it possible that you could be entitled to money for their harassing conduct?  When creditors and debt collectors call your cell phone using automated dialing equipment, they may be violating the TCPA.  The TCPA is federal law that was enacted to protect consumers.  The TCPA allows for damages of up to $500 per violation in certain situations.  Put more plainly, with the correct notice, you may be entitled to up to $500 per call.  But, to stop the harassing phone calls and to recover under the TCPA, the correct procedures must be followed and the correct notice must be given.  

We can get the calls to stop and will send the proper notice on your behalf.  Moreover, we take TCPA cases at no cost to you.  We only get paid if we recover money on your behalf.  Our fees come out of any recovery we obtain from the debt collectors, so you have nothing to lose!  Follow the steps below to ensure your rights under the TCPA will be preserved.  

  1. Call Davis Law Firm and ask us to send a "notice of representation" and "no contact" demand on your behalf, revoking your consent for them to call you. This is necessary if you truly want the calls to stop and if you have any hope at obtaining compensation for their harassment. We will not charge you for this

  2. On the first call after reading this, answer the call.  Ask for their fax number and address.  This is where we will send the notice of representation and letter revoking consent.

  3. When they call, answer all calls and tell them to stop calling you.  Say "Please do not call me." Say it a couple times, then hang up. 

  4.  Keep a detailed call log regarding any calls from them. I like to use an excel spreadsheet.  List the time and date of the call, the number they called you from, what they said, what you said ("stop calling" and "I have an attorney"), whether the call used an automated dialer or left an automated message, and any other details of the call. 

As stated above, we take cases of harassing phone calls on a contingent fee basis, meaning that you don't owe us anything unless we recover money on your behalf.  Contact us today so you can begin living your life harassment free. 

The Davis Law Firm is located in Jacksonville, Florida and serves clients throughout the states of Florida and Georgia, including Jacksonville, Miami, Pensacola, Orlando, Tampa, St. Petersburg, St. Augustine, Fort Myers, Daytona Beach, Panama City, Destin, Melbourne, Fort Lauderdale, West Palm Beach, Tallahassee, the Florida Keys, and everywhere in between.

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231 East Adams Street, Jacksonville, FL 32202
| Phone: 904.400.1429

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